VideoAsk is a popular tool that can be used to communicate Asynchronously with your members. It can be used to collect feedback, questions, marketing testimonials, and so much more.
One thing we get asked at Memberium is how to connect the VideoAsk form so that a logged-in member doesn’t have to enter their name and email (since we already know who they are).
This can be done using the [memb_contact] shortcode along with following some simple directions provided by VideoAsk.
Step 1: Get Your VideoAsk Embed Code
The first step is to get your normal VideoAsk embed code. It will usually look something like this.
<iframe style="border: none; border-radius: 24px;" src="https://www.videoask.com/YOUR_VIDEO_ID" width="100%" height="600px"></iframe>
This is the standard embed code provided by VideoAsk. We will make a simple modification to it.
Step 2: Add Memberium’s Integration to VideoAsk
Now that you have the standard embed code, all we have to do is locate the video ID. In our example above, we removed the actual video ID and placed “YOUR_VIDEO_ID” to make this easy. Yours will be a random string of characters.
According to the documentation from VideoAsk, we can send them data by merging it in the src URL.
You’ll simply copy the following code and place it directly after the video ID but before the closing quotation mark.
#contact_name=[memb_contact fields=firstname]&contact_email=[memb_contact fields=email]
Step 3: Combine & Test Test Test
The final result should look something like this…
<iframe style="border: none; border-radius: 24px;" src="https://www.videoask.com/YOUR_VIDEO_ID#contact_name=[memb_contact fields=firstname]&contact_email=[memb_contact fields=email]" width="100%" height="600px"></iframe>
Now as the final step, test this out. Create a test user in Memberium and log in as that member.
Make sure the form is prefilled for them by submitting the VideoAsk form.
Need Help? Questions?
If you need any assistance with this or anything else related to Memberium, don’t hesitate to contact our support team. We’re here to assist.