Standard Licenses
If you need to move your license from one domain to another, we can easily support that.
Moving your site to a different directory, or to/from a subdomain also does not require coordination, since we automatically license all sites anywhere on your domain and all of its subdomains.
If you do need a domain change, please contact us here at Memberium Support, and let us know which domain you are moving from, and which domain you are moving to. If you need to schedule the switch please let us know, otherwise, we will assume it is desired for immediate change. Domain changes usually take only a few minutes once we start the process.
To update your new site, go to Memberium->Dashboard and click the “Renew License” button until the trial message disappears.
Pro Licenses
Pro licenses are not licensed based on the domain. Instead, we license your entire ActiveCampaign app and any Memberium site that is connected to your app will be fully licensed. If you need to switch the app that’s licensed, contact us as Memberium Support.
Notes for Developers working on Client Sites
If you are a developer working on behalf of a licensee and need to do the development on another server:
If the license is an unlimited license, then you can do your development on your own domain with no issues.
If the license is a domain license, you have two options:
* You can map a subdomain of the client’s domain to your dev server, and do your development there.
* You can temporarily move the license to your domain, simply email support@memberium.com and CC: the license owner so we can verify the transfer. Once you’re ready to push it back live, let us know and we’ll move the license back to the original domain.
* Development on naked IP’s is not supported for domain licenses.
