Table of Contents

What are PAYF, CANC, and SUSP Tags?

Every Membership level in Memberium consists of one main access tag. When a member has this tag, Memberium grants them the Membership level associated with the tag. For the purposes of this explanation, Let’s say we have a Gold tag that’s associated with a “Gold Membership” level.

Under the Membership level settings, you’ll notice three other tags. The PAYF, CANC, and SUSP tags. If a member has one of these tags, Memberium will treat that member as not having the membership level. In other words, this allows you to remove a members access.

You may be wondering why not just remove the access tag? The benefit of using these tags is two-fold.

  1. Using these tags will give you quick context as to why the member doesn’t have access. For example, if you see the CANC tag, you can assume the user cancelled their subscription. If they have the PAYF tag, then their payment failed.
  2. The other huge benefit is that you can set up separate login homepages for each of these tags. If a member has a PAYF tag, you can have Memberium take them to a different page when they log in. This page could let them know their payment failed and direct them to update their credit card to resume access. This reduces your support burden and provides a seamless customer experience.

Where do I set them up?

If you have created your Membership level using Memberium, we likely already set these up for you.

To see the current tags assigned to a Membership level, go to Memberium > Memberships and then click “Edit” next to the level you’d like more info on.

From there, you can see the tags associated with the level:

In the screenshot above, the PAYF tag is “GoldPAYF” and the tag ID in ActiveCampaign is 124.

If you don’t see any tags listed already, you can simply create new tags through Memberium and then select them in the dropdown. The best way to create new tags is to go to Memberium>Memberships and use the Tag Builder Pro like I’m showing below:

How can I use them?

All three tags do the same thing: revoke a member’s access to a membership level.

The big use of PAYF and CANC tags is to have your billing system (Spiffy, ThriveCart, WooCommerce, etc.) automatically apply one of these tags if a member cancels their subscription or if their payment fails.

Of course, you can also apply these tags manually to remove a member’s access, but the real benefit is achieved through your billing systems automation functionality.

 

Just a quick heads up that we're going to be raising the prices for all Memberium for ActiveCampaign plans, starting on September 6th.

The good news is, this price change is only for new customers who sign up after that date. If you're an existing Memberium for ActiveCampaign (M4AC) customer or if you join before that date, you'll be able to lock in your current price for life.

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The point of this guide is to provide you with a high-level overview of how to migrate from another membership platform to Memberium for ActiveCampaign.

If you’re migrating from AccessAlly, we have a more detailed guide found here.

If you’re migrating from ActiveMember360, we have a more detailed guide found here.

There are 3 basic steps to any migration, and we’ll cover each in as much detail as we can without being specific to any single platform you might be migrating from.

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In this post, we’ll give you a series of email templates that you can swipe to use for your own onboarding automation with ActiveCampaign, LearnDash and Memberium for ActiveCampaign.

The great part about this is all these emails are inside of a pre-built automation that you can copy directly to your ActiveCampaign app!

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We’re happy to introduce a new onboarding email series that consists of 7 pre-written emails that you can swipe to use for your own course or membership site with Memberium for ActiveCampaign.

The great part about this is all these emails are inside of a pre-built automation that you can copy directly into your ActiveCampaign app.

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In this video, serial entrepreneur and veteran finance expert, Kim Snider shares how she started her membership site Sane Crypto, and pre-sold her program all before she ever created a single piece of content for her members. She also shows how she built her membership site with Memberium for ActiveCampaign in just under 2 hours (this doesn’t include the time it took to create all the course content). Continue Reading...

The standard WordPress login page isn’t terribly attractive, or compatible with theme and brand design. It’s not uncommon to want to improve the login experience. Memberium provides a way to generate standard WordPress login forms on your site on any page you wish.

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Membership levels can be created easily using the Memberium Dashboard. During initial setup we offer to do this free for you, but there’s no reason you can’t make or change your own membership levels yourself. This guide will walk you through the steps.

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Membership levels are the primary way by which access to membership sites is managed, however it is not the only way. Each Membership level consists of several components: Membership Name, Membership Tags, Membership Level Tag, Membership Level PAYF Tag, Membership Level CANC Tag (Optional), Membership Level SUSP Tag (Optional), Numeric Membership Level, WordPress Roles, and Themes. You can arrange your membership levels so that higher levels automatically include lower levels by assigning a membership level number.

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